We ship everything in a protected box or envelope and take care to inspect all items before shipping them out.
Creamiicandy is an Australian squishy and kawaii gift store shipping worldwide. We have shipped internationally to customers in more than 150 countries.
We ship our licensed squishies and kawaii gifts from Australia to customers across Australia, New Zealand, the USA, Canada, the UK, Europe, Southeast Asia including Singapore, Malaysia, Thailand, the Philippines, Indonesia, Vietnam, and other international destinations including Japan, South Korea, Hong Kong, China, Taiwan and almost all countries worldwide.
You can enjoy fast, reliable, and tracked delivery. Whether you’re looking for stress-relief squishies or collectible designs, we make sure your order arrives safely.
Australia and New Zealand orders receive free shipping for orders over $50aud, and International shipping is about $10-$15 usd flat rate shipping no matter how much you purchase!
Australia & New Zealand:
❤ FREE for orders over $50aud + free tracking
❤ $5- $8 aud flat rate + free tracking
❤Delivery is 1-5 business days
❤ You will receive an email saying “completed” when your order has been shipped
❤ Contact us for insured/express parcels.
USA
Yes, Creamiicandy ships squishies from Australia to the United States.
Shipping to the USA is generally around USD $11 flat rate, regardless of how many eligible products you purchase.
For US orders, applicable taxes and handling charges are added at checkout where required, so customers should not normally need to pay additional tariffs upon delivery.
Orders over USD $30 receive free tracking.
Estimated delivery to the USA is generally around 2 weeks, although customs, postal delays and peak holiday periods may occasionally cause longer delivery times.
Asia Shipping
Yes, Creamiicandy ships to Southeast Asia from Australia.
We regularly welcome customers from countries including:
- Singapore
- Malaysia
- Thailand
- Philippines
- Indonesia
- Vietnam
- Japan
- South Korea
- Hong Kong
- Taiwan
- China
International shipping to Asia is generally around USD $10–$15 flat rate, depending on your destination.
Orders over USD $30 receive free tracking.
Estimated international delivery is generally around 2–3 weeks, although delivery times vary by country, local postal service and customs processing.
Shipping availability and the final shipping price for your country will be shown at checkout.
UK, Canada & Europe Shipping
We also ship Creamiicandy squishies and kawaii gifts to the United Kingdom, Canada and countries throughout Europe, including Germany, Denmark France and Italy.
International shipping is generally around USD $15 flat rate, depending on your location.
Orders over USD $30 receive free tracking.
Estimated delivery is generally around 2–3 weeks, although some destinations may take longer.
Worldwide International Shipping
Creamiicandy ships internationally from Australia to customers around the world.
International shipping generally costs approximately USD $10–$15 flat rate, depending on your destination, regardless of the quantity of eligible products purchased.
Orders over USD $30 receive free tracking.
Most international parcels arrive within approximately 2–3 weeks, although customs processing, local postal services and unexpected international shipping delays can affect delivery times.
Your available shipping options and final shipping cost will be displayed during checkout.
Tracking your order
❤ You will receive an email saying “completed” when your order has been shipped
❤ You can track your number on this website: https://auspost.com.au/mypost/track/search
❤ When the item has reached your country, you can track the number on your local post website.
❤ For example, your parcel has arrived in the US, you can use usps.com
Returns and order issues:
We always check our products and make sure that they are in usable condition. We do not accept returns for change of mind.
In the rare event that you receive damaged or defective goods, you must notify us within 2 days after you receive the item. You may then fill out a form and email it to creamiicandyhelp@gmail.com with the following:
Order ID:
Name of defect items (full name):
Purchaser name:
Photos/Video and description of Defects:
***Note: We perform checks on our squishy products to make sure only acceptable ones are shipped to you. However, due to the nature of polyurethane items, they may have minor defects consisting of bubbles or small holes, tiny cracks and little specks of dirt. This is something that we cannot control as the products are manufactured in a certain process and these minor defects will not be enough to warrant as defective / damaged.
We do not compensate for goods made damaged or defected under customer use, nor compensate for minor defects including and not limited to product package small defects (as long as good originally inside package is fine )small bubble holes, tiny cracks and little specks of dirt. Issues that do not affect the reasonable use and enjoyment of the good and were sent to our valued customers the way we received them from the manufacturer will not be warranted as defects/ damaged goods hence not subject to compensation.
Sustainable packaging:
We are also transitioning towards more sustainable packaging. You may occasionally receive existing plastic packaging while we finish using our remaining supplies rather than disposing of usable materials.
